Data Privacy Policy

Please read the following to learn more about our privacy policy. We take the protection of your personal data seriously. The use of the disk-agency.de website is possible without any indication of personal data; however, if a you want to use special services via our website, processing of personal data may become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain your consent.

The collection and processing of personal data shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the German data protection regulations. This privacy policy explains what information we collect and what we use it for. It also explains how and for what purpose this happens.

By accessing the disk-agency.de website you acknowledge that you accept the practices and policies outlined in this Data Privacy Policy.

Please note that data transmitted via the internet (e.g. via email communication) may be subject to security breaches. Complete protection of your data from third-party access is not possible.

General Information and Mandatory Information

Scope

This data privacy policy applies solely to the use of the disk-agency.de website, and regarding information shared and/or collected there. This policy does not apply to any information collected offline or via channels other than this website. If you visit any other third-party website we refer you to via a link, the data protection regulations of the respective website's provider apply. In such cases, we recommend that you inform yourself on the linked website about the ways that they handle personal data.

Personal Data

Personal data means any information relating to the personal or factual circumstances of an identified or identifiable natural person. Your personal data includes all information which can lead to you being identified such as, for example, your name, address, telephone number or e-mail address.

Right of Revocation

If you give or have given consent to CTM Festival to collect, process or use your data, you can revoke this consent at any time with effect for the future. You can do so by sending an email to dataprivacy@remove-this.disk-agency.de

Right to Access Information, Erasure and Rectification

You have a free of charge right to information in respect of the personal data held about you and a further right of rectification of inaccurate information, restriction of processing, blocking and erasure without undue delay.

If you wish to receive information about your personal data and/or its rectification or erasure, or if you have any further questions about the use of the personal data you have given to CTM Festival, please contact dataprivacy@remove-this.disk-agency.de

Otherwise, DISK Agency deletes your logged and collected data as soon as and in so far as is prescribed by law. If deletion of data conflicts with legal or contractual retention periods, the data will not be deleted but instead will only be blocked.

Right to Data Portability

You have the right to have data, which we process based on your consent or in fulfillment of a contract, be delivered to yourself or to a third party in a standard, machine-readable format. If you require the direct transfer of data to another responsible party, this will only be done to the extent technically feasible.

Right to File Complaints With Regulatory Authorities

If there has been a breach of data protection legislation, the person affected may file a complaint with the competent regulatory authorities. The competent regulatory authority for matters related to data protection legislation is the data protection officer of the German state in which our company is headquartered. A list of data protection officers and their contact details can be found at here.

Validity of this Data Protection and Privacy Policy

This data protection and privavy policy is currently valid and dates from 23 May 2018. Should we update, amend or make any changes to our privacy policy, those changes will be posted here.

Responsible Parties & Contact

The collection, processing and use of your data is the responsibility of:

DISK Agency
a division of DISK / CTM – Baurhenn, Rohlf, Schuurbiers GbR
Veteranenstrasse 21
10119 Berlin
Deutschland

If you require any more information or have any questions about our privacy policy, please feel free to contact us at any time by email via dataprivacy@remove-this.disk-agency.de or by telephone +49 30 44041852.

Or contact our data protection officer directly via: email

Data Collection on our Website

Purposes of Data Collection and Processing

We require and process personal data for the provision of our website services, for collecting statistical information on the use of our website, for managing the process of purchasing ticket sales, passes, and accreditations, as well as for the management of open artistic calls and volunteer calls.

Some data are collected when you provide it to us. Other data are collected automatically by our IT systems when you visit the website. These data are primarily technical data such as the browser and operating system you are using or when you accessed the page.

We will also process your personal data in order to send you information about our activities and events via our email newsletter.

Security of Collected Data

Personal data exchanged between you and DISK Agency via the DISK Agency website is transmitted strictly via secure connections in accordance with the latest technical standards. In addition, DISK Agency takes technical and organisational security precautions to protect your personal data which is handled against accidental or intentional manipulation, loss, destruction and access by unauthorised persons. DISK Agency's data processing and security measures are continuously improved in line with technological developments.

Cookies

Some of our web pages use cookies. Cookies help make our website more user-friendly, efficient, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called "session cookies." They are automatically deleted after your visit. Other cookies remain in your device's memory until you delete them. These cookies make it possible to recognize your browser when you next visit the site.

The installation of cookies can be prevented by setting your web browser to not accept new cookies, to notify you of new cookies, or to delete all cookies already received, therefore making a recognition impossible. DISK Agency points out that disabling cookies may limit the functionality of this website.

Cookies which are necessary to allow electronic communications or to provide certain functions you wish to use are stored pursuant to Art. 6 paragraph 1, letter f of DSGVO. The website operator has a legitimate interest in the storage of cookies to ensure an optimized service provided free of technical errors. If other cookies (such as those used to analyse your surfing behavior) are also stored, they will be treated separately in this privacy policy.

Server Log Files

The website provider automatically collects and stores information that your browser automatically transmits in "server log files". Like many other Web sites, disk-agency.de makes use of these log files. Providing such log files is a standard procedure for hosting companies and a part of hosting services's analytics. The information stored in the log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, referring/exit pages, and possibly the number of clicks. This information is used to analyse trends, administer the site, track user's movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

The basis for data processing is Art. 6 (1) (f) DSGVO, which allows the processing of data to fulfill a contract or for measures preliminary to a contract.

Analytics Using Matomo

This website uses Matomo, an open-source, self-hosted, privacy compliant, decentralized web analytics service provided by InnoCraft Ltd., 150 Willis Street, 6011 Wellington, New Zealand (https://www.innocraft.com).

Matomo uses Cookies in order to analyse the website’s performance. Those cookies won’t collect information that identifies you, they are used to anonymously collect and store information on user behaviour for the purpose of website optimization. It is not possible to personally identify individual visitors.

The information generated by the cookie about your use of the website will be only be stored in the MySQL database of ctm-festival.de on our website’s server. No data will be transmitted to or stored by Matomo.

The storage of Matomo cookies is based on Art. 6 (1) (f) DSGVO. The website operator has a legitimate interest in analyzing user behavior in order to optimize both its website and its advertising.

The information generated by the cookies about your use of this website will not be disclosed to third parties.

More information about Matomo’s usage and data security here.

Your current Matomo settings:

Newsletter

If you are a registered user of the DISK Agency newsletter and have supplied your email address via our Newsletter subscription form we may occasionally send you an email to keep you informed about the activities of the artists we represent, availabilities and offers. You will only receive newsletters via email following your explicit consent via a double opt-in process. As soon as you have registered for the newsletter, we will send you a confirmation email with a link to confirm your subscription.

You can cancel your subscription to our newsletter at any time, either via a link included in every newsletter issue or by notifying us via one of the contact channels specified below. We will then immediately delete your data inasmuch as they concern the mailing of our newsletter.

We mail our general newsletter via the newsletter functionalities of our website's content management system Typo3 (https://typo3.org). All data concerning the newsletter is stored on our web server only.

Our newsletter contains so-called tracking pixels. A tracking pixel is a miniature graphic embedded in such e-mails, which are sent in HTML format to enable log file recording and analysis. This allows a statistical analysis of the success or failure of online marketing campaigns. Based on the embedded tracking pixel, we will be informed about how many recipients opened the newsletter, and which links have been clicked how often.

The data collected in the tracking pixels contained in the newsletters are stored and analyzed by us in order to optimize the shipping of the newsletter, as well as to adapt the content of future newsletters even better to the interests of the subscribers. These personal data are not linked to any information that is personally identifiable and will not be passed on to third parties.

MailChimp

Newsletters by individual agents are sometimes dispatched by "MailChimp", a newsletter distribution platform of the provider Rocket Science Group, LLC, 675 Ponce De Leon Ave NE #5000, Atlanta, GA 30308, United States.

The email addresses of our newsletter recipients are stored on the MailChimp servers in the USA. MailChimp uses this information to send and evaluate the newsletters on our behalf. MailChimp can by its own admission also use this data to enhance or improve its own services, e.g. to technically enhance the dispatch procedure and display of the newsletter or for commercial purposes to be able to determine which countries the recipients are from. However, MailChimp will not use the data of our newsletter recipients to contact them itself or forward it to third parties.

We trust the reliability, IT security and data security of MailChimp. MailChimp is certified under the US-EU data privacy agreement "Privacy Shield" and agrees to comply with the EU data privacy guidelines. We have also concluded a "Data Processing Agreement" with MailChimp. This is an agreement in which MailChimp is obligated to protect the data of our users, to process it in accordance with its privacy policy on our behalf and must not forward this information to third parties. You can view the MailChimp privacy policy here.

Further Contact

If you contact us via a website form or via email, the data supplied by you will be stored by us for the purpose of dealing with your query and in case of follow-up communication. We will not pass on this data without your consent.

Period of Storage, Routine Erasure and Blocking of Personal Data

We will process and store any personal data only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or other legislators in laws or regulations to which we are subject to.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.

Social Networks and Social Plugins

The graphic icons of social networks that you find in the footer of each page , are merely links to DISK Agency’s social network profiles, they are not so called "Social Plugins" and do not collect and transfer data.

When visiting our profiles on social networks, the terms of services and data protection regulations of the respective network’s operating company apply. Data of users who interact with our profiles in these social networks and made available to us through the network’s operating company will be processed by us, for example messages send to us or posts shared on our profile pages.

Please note, if you are logged into a social network, your visit to our website might be assigned to your social network account. The corresponding information is transmitted from your browser directly to your social network and stored there. Data collected this way is only exchanged between the browser and the operator of the social network. We have no knowledge of the content of the collected and transmitted data.

Please refer to the privacy policies of the social networks for the purpose and scope of data collection and their further processing and use of data.

Vimeo

We present video material on some our website’s pages using the services provided by Vimeo. Vimeo is operated by Vimeo Inc., Attention: Legal Department, 555 West 18th Street New York, New York 10011, USA.

When you visit a page, which contains embedded video content provided by Vimeo, a connection is established with the Vimeo servers. Here the Vimeo server is informed about which of our pages you have visited. In addition, Vimeo will receive your IP address. This also applies if you are not logged in to Vimeo when you visit our website or do not have a Vimeo account. The information is transmitted to a Vimeo server in the US, where it is stored. Please note that Vimeo might use the services of Google Analytics, and might transfer information about your use of the Vimeo plugin to Google, which will store this data likely on servers in the United States.

If you are logged in to your Vimeo account, Vimeo allows you to associate your browsing behavior directly with your personal profile. You can prevent this by logging out of your Vimeo account.

You can prevent the collection of data through Google Analytics by downloading and installing this browser plugin.

More Information about Google Analytics and Google data security here and here.

Vimeo is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

For more information about Vimeo's data processing and privacy policies, go here.

Youtube

We present video material on some of our website’s pages using the services provided by Youtube, operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. The YouTube, LLC is a subsidiary of Google Inc., 1600 Amphitheatre Pkwy, Mountain View, CA 94043-1351, United States.

When you visit a page, which contains embedded video content provided by Youtube, a connection is established with the Youtube and Google servers. This provides the servers with information about the pages you have visited on our website. If you are logged onto your Youtube or Google account, you enable Youtube and Google to associate your browsing behaviour with your personal profile. When you activate the plugin (e.g. by clicking the start button of a video file), the corresponding information is also assigned to your user account. You may prevent this by logging out of Youtube and Google.

YouTube is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

For more information about data processing and privacy policies of Youtube and Google, go here or opt-out

SoundCloud

We present audio material on some of our website’s pages using the services provided by SoundCloud. SoundCloud is operated by SoundCloud Ltd. with headquarters at Rheinsberger Str. 76/77, 10115 Berlin, Deutschland.

When you visit a page, which contains such plugins a connection is established with the SoundCloud servers. This provides the SoundCloud server with information about the pages you have visited on our website. If you are logged onto SoundCloud as a member, then SoundCloud may automatically assign this information to your personal user account. When you activate the plugin (e.g. by clicking the start button of an audio file), the corresponding information is also assigned to your user account. You can prevent the automatic assignment of this information by logging out of your SoundCloud account and deleting its respective cookies before logging onto our website.

Soundcloud is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

For more information about data processing and SoundCloud’s privacy policies, go here.

Bandcamp

We present audio material on some of our website’s pages using the services provided by Bandcamp. Bandcamp is operated by Bandcamp Inc. with headquarters at 178 Castro Street, San Francisco, CA 94114, United States.

When you visit a page which contains such plugins a connection is established with the Bandcamp servers. This provides the Bandcamp server with information about the pages you have visited on our website. If you are logged onto Bandcamp as a member, then Bandcamp may automatically assign this information to your personal user account. When you activate the plugin (e.g. by clicking the start button of an audio file), the corresponding information is also assigned to your user account. You can prevent the automatic assignment of this information by logging out of your Bandcamp account and deleting its respective cookies before logging onto our website.

Bandcamp is used to help make our website appealing. This constitutes a justified interest pursuant to Art. 6 (1) (f) DSGVO.

For more information about data processing and Bandcamp’s privacy policies, go here.